We collect the information we need to run your bookings, memberships and gear orders. That is your name, address, email, phone number where you give it, and your order and booking history.
If you join as a member, we also hold your membership start date, plan and payment details through our payment provider. We never see your full card number.
We use your details to confirm bookings, take payments, send order and booking emails, and look after your account.
We use a small number of cookies to remember your basket and to understand how the site is used. You can manage these in Cookie preferences.
We never sell your data. We share it only with the payment providers, email and couriers that help us complete your booking or order.
We keep order and booking records for as long as we need them for accounting and to sort out any problems. You can ask us to delete anything we do not have to keep.
You can ask to see, correct or delete the information we hold about you at any time. Contact us and we will help.
Email hello@cruxclimbing.co.uk or call 0114 496 0731. Crux Climbing Ltd, Unit 4, Furnace Yard, Kelham Island, Sheffield S3 8RT.
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